JoomConnect Blog

Managed Service Providers (MSP) have been using our JoomConnect software to integrate and automate marketing, service and e-commerce with ConnectWise since 2009. Our success thanks to customers all over the world has allowed for consistent improvements to be made to our application. By now, our users know that the JoomConnect software is full of many useful features. Our development team strives to provide our customers with more effective ancillary features to make the complex or time-consuming tasks they face as an MSP easier. With each update, we are working on practical issues and problems that our users experience. We are are always brainstorming, and using customer experiences, to build solutions that allow our software to help users save time and avoid frustration.

Our team is always looking to add new, useful features to JoomConnect. We are happy to announce that a new form option has recently been added!

Google Chrome is upping their game. Google has recently announced  that the next version of their popular internet browser, Chrome, will load pages from 20% to 26% faster. Chrome’s new format incorporates the use of a new compression algorithm, named Brotli. Compression algorithms shrink data that is being transmitted, which in turn increases the speed of the transfer. Brotli is a new type of data format which far out performs other compression algorithms.

The spirit of the season is upon us and we want to let our friends, family, clients and colleagues know how much we appreciate them! We have had a truly wonderful 2015, and we couldn’t have done it without you. Here’s a quick look at what we’ve been up to!

For the 7th consecutive year, our team will be heading to The Sunshine State for IT Nation, one of the most important channel events for ConnectWise users. IT Nation hosts managed technology service companies from all over the world, giving them the opportunity to learn about the latest solutions, hottest technology, and improve their leadership and business management skills by attending a series of workshops, training labs and presentations.

You know that you need a marketing plan, but where do you begin? You need to figure out which topics best connect with your target audience. You must decide on how often you should run a referral campaign, and you need a way to track your campaign’s success. Sound like a lot to figure out? JoomConnect’s Marketing Plan provides all of this for you, and much more.

Using email blasts as part of your marketing is an economical, efficient way to reach a target audience. Whether you’re sending a monthly newsletter or an emergency alert about the latest malware attack, email is a versatile ‘go-to’ method for all types of marketers. 

After months of beta testing, Social Media as a Service is ready to go mainstream! Our Social Media as a Service will help your business build its brand reputation on social media.

This November, the JoomConnect team made their annual trip to Orlando, FL for the biggest IT channel events of the year: the HTG Q4 Peer Group meeting, followed by the 3-day IT Nation event. These events allow IT service companies from all over the country a chance to check out the newest solutions, hottest technology, and improve their leadership and business management skills by attending a series of workshops, training labs and presentations. During the events, JoomConnect presents services and solutions to new clients, as well as updated or improved solutions to current ones.

The FAQ section of the JoomConnect Newsletter is designed to answer questions that we receive often about both JoomConnect and the MSP Website.

Do you have a question you'd like answered? Simply emailProtector.addCloakedMailto("ep_2f032754", 0); ?subject=I%20have%20a%20question.">send an email to us!

In an effort to improve the blog service, we are implementing new blog categories. These categories will assist in the organization of the blogs, making them easier to find by readers and helping search engines in crawling. 

It's that time of year again! Time for our annual pilgrimage to Orlando, FL for HTG and IT Nation. If you're attending either event, we'd love for you to stop and visit us.

The FAQ section of the JoomConnect Newsletter is designed to answer questions that we receive often about both JoomConnect and the MSP Website.

Do you have a question you'd like answered? Simply emailProtector.addCloakedMailto("ep_e011acef", 0); ?subject=I%20have%20a%20question.">send an email to us!

Great news for Ultimate Blog Service users: We are in the process of adding an additional tool for your blogging service on your website. This tool is called 'Autoposting' and is an advanced feature of the blogging platform you have on your website called 'EasyBlog.'

Internet marketing is still relatively young. Fifteen years ago companies warmed up to having their own homepages. In the past five years, social media evolved from teenagers flirting on Myspace to a massive marketing tool which allows companies of all sizes to reach millions of people, all over the world. Today, the majority of businesses are heavily invested in internet marketing strategies. This creates a new problem, noise.

Noise happens when a customer is overwhelmed with a barrage of marketing messages. Just opening a web browser, users are faced with pop-up windows, spam, targeted ads, and more. The majority of users have learned to ignore these distractions.

The FAQ section of the JoomConnect Newsletter is designed to answer questions that we receive often about both JoomConnect and the MSP Website.

Do you have a question you'd like answered? 
Simply emailProtector.addCloakedMailto("ep_273de54a", 0); ?subject=I%20have%20a%20question.">send an email to us!

For our Hosted ConnectWise Partners, one feature that is not available to you is the abilty to have a track triggered when a JoomConnect form is submitted.

Your MSP Website has several roles. Obviously first and foremost it's the ambassador of your online presence, with the goal of driving traffic and converting visitors to leads. However, it shouldn't stop there. Your website can be a major player when it comes with customer service, communication, and gold mining your existing clients.

2012 has been a remarkable year for JoomConnect. We have grown exponentially as a company and we plan on making 2013 even bigger. We've been lucky to have the support and praise of industry partners, our hardworking, dedicated team, and our wonderful clients. Without all three of these elements, JoomConnect wouldn't be the best integration for MSPs.