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JoomConnect Blog

JoomConnect is the Marketing Agency for MSPs. We strive to help IT companies get more leads and grow. We rock at web design, content marketing, campaigns, SEO, marketing automation, and full marketing fulfillment.
Blogs about the advantages and features of JoomConnect.
Chris Chase

Introducing the JoomConnect Knowledge Center!

Oneonta, NY - July 12, 2016 - We’re really excited to announce the launch of our new Knowledge Center. This new documentation repository is where you’ll find guides and tutorials for your website, JoomConnect, and other services.

Charlotte Chase

Use File Uploads in JoomConnect Forms

Our team is always looking to add new, useful features to JoomConnect. We are happy to announce that a new form option has recently been added!

Chris Chase

How Marketing Automation Can Make Following Up on Leads Easy

While the exact amount may vary, there’s one thing that is always true: Generating and converting leads to sales takes time and effort. Much to the chagrin of sales managers and businesses owners, the majority of leads are not properly followed up on, if they’re followed up on at all. Approximately 20% of all leads are abandoned after the second follow-up attempt. Converting a lead into a sale requires nurturing - and nurturing takes time. But, there are ways that you can improve your follow up procedure without bogging down your sales team with additional work.

Chris Chase

End of the Year Wrap Up

The spirit of the season is upon us and we want to let our friends, family, clients and colleagues know how much we appreciate them! We have had a truly wonderful 2015, and we couldn’t have done it without you. Here’s a quick look at what we’ve been up to!

Chris Chase

IT Nation 2015

For the 7th consecutive year, our team will be heading to The Sunshine State for IT Nation, one of the most important channel events for ConnectWise users. IT Nation hosts managed technology service companies from all over the world, giving them the opportunity to learn about the latest solutions, hottest technology, and improve their leadership and business management skills by attending a series of workshops, training labs and presentations.

Chris Chase

Quick Campaign Pro

Using email blasts as part of your marketing is an economical, efficient way to reach a target audience. Whether you’re sending a monthly newsletter or an emergency alert about the latest malware attack, email is a versatile ‘go-to’ method for all types of marketers. 

Chris Chase

Social Media as a Service

After months of beta testing, Social Media as a Service is ready to go mainstream! Our Social Media as a Service will help your business build its brand reputation on social media.

Chris Chase

JoomConnect FAQs - April 2014

The FAQ section of the JoomConnect Newsletter is designed to answer questions that we receive often about both JoomConnect and the MSP Website.

Do you have a question you'd like answered? Simply send an email to us!

Christopher Lynk

New Categories Coming to our Blog Service

In an effort to improve the blog service, we are implementing new blog categories. These categories will assist in the organization of the blogs, making them easier to find by readers and helping search engines in crawling. 

Chris Chase

JoomConnect FAQs - November 2013

The FAQ section of the JoomConnect Newsletter is designed to answer questions that we receive often about both JoomConnect and the MSP Website.

Do you have a question you'd like answered? Simply send an email to us!

Chris Chase

JoomConnect FAQs - June 2013

The FAQ section of the JoomConnect Newsletter is designed to answer questions that we receive often about both JoomConnect and the MSP Website.

Do you have a question you'd like answered? 
Simply emailProtector.addCloakedMailto("ep_273de54a", 0); ?subject=I%20have%20a%20question.">send an email to us!

Chris Chase

2012: The Year in Review

2012 has been a remarkable year for JoomConnect. We have grown exponentially as a company and we plan on making 2013 even bigger. We've been lucky to have the support and praise of industry partners, our hardworking, dedicated team, and our wonderful clients. Without all three of these elements, JoomConnect wouldn't be the best integration for MSPs.

Chris Chase

GEO Protection Program Expands as Scheduled

We are happy to report that our GEO Protection plan is progressing on schedule. We're now expanding GEO Protection to cover our MSP Blog service and our monthly newsletter services by implementing a second content stream.


Earlier this year, we implemented the first stages. Our GEO Protection program was designed to ensure that all of our clients who are located in similar geographical service areas will have different content. We've been doing this already with our website design services for over half a year, ensuring that we don't roll out a website with a similar design for an MSP when we already have a partner in that area.


Chris Chase

What is GEO Protection?

We ran into a little problem. As it turns out, so many MSPs are taking advantage of our marketing solutions we often get sales requests by our clients' competition. I suppose this isn't a bad problem to have! We are implementing a solution right now to combat this and prevent locally competing MSPs from marketing with the same content. We call it GEO Protection.

Chris Chase

JoomConnect Announces WordPress MSP Websites

WordPress version of JoomConnect’s popular Joomla-based Ultimate MSP Website is on the roadmap.

Chris Chase

Directive Announces JoomConnect Anywhere

ONEONTA, NY - November 15, 2011:  JoomConnect; the popular web-marketing and service automation platform used by IT/MSP companies to integrate their websites into their ConnectWise PSA is now available for websites that are not built on the Joomla content management system.  The SaaS application is called JoomConnect Anywhere, and can be used to provide ConnectWise API functionality into websites using other content management systems such as WordPress and Drupal, custom developed sites, or standard HTML sites.

Chris Chase

JoomConnect Announces MailChimp ConnectWise Integration

Oneonta, NY - November 10, 2011- Directive, the IT/MSP Marketing Company behind JoomConnect, the integration platform linking ConnectWise with MSP Websites, has announced MailChimp Integration for ConnectWise.

Chris Chase

ConnectWise Service Template: Tech Dailies

techdailiesIn the computer business, the days are hectic, it's easy to miss an email or not check your voicemail for too long, or even forget to enter your time for the day. To prevent this we created what we call "Tech Dailies". With ConnectWise you can setup service templates that can kick off tickets on a regular basis. So what we did is create a service template for each staff member with a set of tasks to complete every day. It's pretty simple to setup and really enforces following up and not letting tasks fall through the cracks.

Recent comment in this post
Guest — Luis

specific member?

why can't we assign the template to a whole team instead of specific members? this way we do not impact the situation of employees... Read More
Wednesday, 17 August 2016 15:20
Chris Chase

Free Quick Campaign Tool for ConnectWise Marketing API

We are adding a feature to manage the code and URLS needed to track opens and clicks with the ConnectWise Marketing API for the email blasts that get sent through the ConnectWise marketing manager.

Recent Comments
Chris Chase


Worked for me, got my first mailing out!!!
Saturday, 02 October 2010 07:28
Amit Malla
I just tried it but was not able to get it working. Uploaded the php file on the website and used image URL just as shown in the t... Read More
Wednesday, 25 January 2012 15:01
Tonya Wildman
I am very frustrated. I have watched that video and it assumes that you know where to get all the File names and integration infor... Read More
Wednesday, 01 February 2012 17:26
Chris Chase

'Quick Referral' for JoomConnect 1.1 coming for ConnectWise

I'm really starting to get excited (yes even more excited) about JoomConnect 1.1. Over the next few weeks while in beta we are going to leak some of the new features. Hopefully you will be as excited as we are. Keep reading to learn how we are sharing how to do this for free.