WEB DESIGN SERVICES
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  • 888.546.4384 ext 250
  • Fax #: 607.433.2005

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Testimonials

Extremely Easy to Work With!

The team at Directive was extremely easy to work with!  The good communication started from the beginning, with a clear path and setting of expectations for the entire process.  Once the initial design choices were made, we were regularly updated by our main engineering point of contact.  Finally, when we were ready for launch, we were taken through the final steps to get our new site live.  We were extremely pleased with the results, and would not hesitate to recommend Directive!

Chris Schalleur
Nilear, LLC

We Couldn't be Happier!

Working with Directive to support our managed services practice has been an absolute pleasure. From the fantastic website templates and great IT-related content to the blog service and excellent website support, we couldn’t be happier with our decision to work with Directive.

As a software development and business consulting firm for various industries for over 35 years we gained a wealth of expertise in supporting, not only our software products, but the computer networks they operate on. Four years ago, when we made the decision to leverage that experience and create a separate managed IT services practice, we knew that we needed a distinct web presence to reflect those offerings. We also knew that the site needed to be easily found by Google and other search engines for the key words that we believe people use to find companies that can solve their IT challenges. Directive made it simple to get online fast with an easy-to-use website design and a combination of our own proprietary content and Directive’s content designed specifically for MSPs. Since that first launch with Directive, we’ve migrated our website to one of Directive’s ‘mobile-responsive’ website templates and now the site looks super no matter what device it is viewed on.

Great SEO results, Fast time-to-market with a professional-looking website and excellent IT-related content; and fast turnaround on website technical issues. As I work towards learning more about their Joomla content management system, their technical support people have been wonderful to work with…I submit a support ticket, they communicate status on the job and get things wrapped up in a very timely manner.

I would absolutely recommend Directive for any managed service provider looking to grow their business (except if they’re located to close to us!). Directive has given us a huge advantage in the competitive local IT support industry and we hear time and time again that our website was a driving factor for folks who have reached out to us for help with their computer network and IT infrastructure.

Chris, you should be very proud of the team there. Professional, responsive and easy to work with.  We couldn’t be happier with our partnership with Directive.

Tom Spillane
CAI Managed IT Services

Our MSP Website is Great!

The website that Directive built for us helped raise our online presence immensely. We had a website before, but the new website catapulted us to an another level. 

The fact that it is a website that has specific features for our industry meant a lot. We can now use it as a marketing tool.

The added social media tools is a big plus. The opportunity it gives us to connect with our customers and vice versa is very beneficial.

In addition, I would definitely recommend Directive because of their great pricing and wonderful customer service.

Roy Benjamin
633 Tech Media Group LLC

It was clear that we had made contact with the right company and the right team.

Back in October we at Linkatech were looking for a intelligent way to link our Joomla-based website to Connectwise. That is when we discovered the Directive website and Chris Chase. Once we had done a little research into JoomConnect it was clear that we had made contact with the right company and the right team. Since October we have had the pleasure of working with Chris and his crew on a super exciting new way to connect to our customers using social media management and the Ultimate Social Media Rig (USMR). We have attended the Connectwise TV broadcast recently, and also have listened to his recent interview on AM 1300 KSET Geek Free Radio; both of which just added fuel to the already massive inferno of excitement. This morning we had a conference call with Chris to further our understanding of the USMR and to add to our current initiatives involving social media management and the Managed Services community. It is clear to Linkatech that if you plan to gain market dominance using Social Networking you must learn more about the USMR. The value of what Chris and his team have put together including the automation using Connectwise and JoomConnect will keep it manageable and traceable, while returning huge value.

Thomas Rivett
Linkatech Technologies

Chris has the rare ability to be both visionary and pragmatic

Chris has the rare ability to be both visionary and pragmatic. He and his team have identified an excellent opportunity in creating JoomConnect. They've worked closely with users and potential users to identify ways to make JoomConnect even more powerful. JoomConnect will be a real asset for all types of companies looking to effectively integrate their web presence into their operations.
Santo Cannone
ConnectWise
Tampa
FL

Chris and his team are some of the hardest working and consistently superb people I've dealt with in this industry.

Chris and his team are some of the hardest working and consistently superb people I've dealt with in this industry. They have a streamlined infrastructure allowing them to cover all bases and produce excellent results. They know the hardware, the software, the programming, and the lifecycle. His investment in his company has positioned them for continued growth without sacrificing customer service in any way. Directive is the only company I would consider for my development and support needs.

Raymon Manion
Deputy Secretary General
Oneonta
NY

JoomConnect allows us to seamlessly integrate

We have provided a customer portal to our clients for many years now and we have always struggled with keeping the frontend (customer portal) synchronized to the backend (Ticketing system). ConnectWise does a great job at providing a basic customer portal solution, but we wanted to offer more rich content to our clients without having multiple logins. JoomConnect allows us to seamlessly integrate our existing CMS (Joomla) website with our ConnectWise database in about 10 minutes. Now when a new customer logs in they have access to everything they need to run their business and get the support they need.

Ted Freitas
Central Point Networks

JoomConnect is awesome!

JoomConnect is awesome! We are using it at ConnectWise for our website.

Arnie Bellini
ConnectWise

If Directive isn't part of your marketing team, you are missing out.

Vision Computer Solutions (VCS) ended relationships with two of our previous vendors at the end of December 2013 once discovering the products Directive had available. Although we have only been clients for three months, our organization is already seeing immense benefits. By utilizing Directive's services we now have a cohesive lead capturing system - integrated with our website and ConnectWise. The ability to have automated activities between our website and ConnectWise has become integral in our marketing. At VCS we believe in doing more with less. With our new relationship with Directive, our company is able to have complex marketing campaigns ran by one manager! It is an ease to our marketing budget and our stress levels to entrust Directive to manage our SEO and our PPC! Without a doubt I would highly recommend Directive to any MSP who uses ConnectWise. If Directive isn't part of your marketing team, you are missing out.

Abbey Renee Colville
Vision Computer Solutions (VCS)

They often go above and beyond in helping clients

“I hired Chris to redesign our company website, and integrate our backend database with our website. I have since sent several of my clients over to Chris' company. Their work is outstanding, and reasonably priced. They often go above and beyond in helping clients.”

Tim Beard
Networthy Systems
Beaumont
TX

A Meaningful and Logical Approach to Marketing

We've been working with Directive for almost 4 years with our website, so it seemed like the natural choice to engage them about our marketing. I was looking for a company who understood my industry, my business, and my ideal clients to take over all of my marketing objectives. Directive worked with me to create a marketing plan that spans a year of marketing activities.  They started by asking questions to help me focus my marketing and to help them understand my business.  The outcome is a shared document that we are both using to drive marketing campaigns, and track results. The most valuable aspect of the marketing plan is putting a meaningful and logical approach to marketing.  To many small IT companies do marketing as an afterthought, funding random projects or one off mailings that don't track return or tie into a larger approach to consistent lead generation.  The purpose of the plan is to build a meaningful funnel of leads through consistent execution of marketing.  The value of the plan is it gives me a 12 month view of marketing costs, and it enables Directive to execute the plan consistently, even when I am distracted in other aspects of the business. Before I started executing marketing through Directive, I would be captivated by other IT focused markets products that promised to show me the way to marketing success.  I have purchased many of these guides and I just never found the time to execute it consistently.  The value of the guide to market was clear, but I lacked execution.  Directive took the time to understand my brand and build a custom roadmap for my marketing execution, and they will handle all aspects of the execution, allowing me to focus on servicing my clients.

Todd Schorle
TS Tech
Wyomissing , PA

Social Media

Chris Chase is the "Guru" of the new social media movement don't miss out on getting your client community strategy right get Directive involved in your marketing NOW!
Tim Brewer
Former Director, Corporate Services at Accord
Perth
Australia

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