API Key Setup in ConnectWise For JoomConnect
The following instructions are provided to set up the needed API Member that creates both a Public and Private key for the integration of JoomConnect with your ConnectWise.
Note: This setup does require access to the Members area of ConnectWise, if you are not an admin please share these instructions with your ConnectWise admin for completion.
1. Set a Security Role for JoomConnect
In ConnectWise go to System >Security Roles and create a new permissions level for JoomConnect and set the permissions to as follows:
Recommended Permissions for Security Role on JoomConnect API member
2. Setup API Member
NOTE: Do not add an email address; it is not required and will cause errors.
Click on the API Keys tab.
For the Description, use JoomConnect > click Save Copy the Public and Private Keys to a safe place. You will need to provide them on the api key form for JoomConnect.
Close out of the Members area.